Gauntlet by UnisonAI · Public beta

Test your AI agent before your customers do. Then run every conversation in one place.

Gauntlet sends AI customers at your chatbot or voice bot — the confused, the angry, the one trying to trick it — and gives you a clear, scored report on safety, accuracy, tone and compliance.

The same platform runs the work around it: a website chatbot that hands over to a person, one inbox for WhatsApp, SMS, Telegram, Messenger and email with appointments, an Agent Desktop that shares the work fairly, an enterprise CRM that connects to your contact centre, and UniCast private video and webinars.

Start free See Gauntlet Talk to us
Teaching online? UniCast for education: recorded lessons, courses and live classes — keep 100% of your fees. Free to start, 50% off for schools, colleges and coaching institutes. See how →
Public beta: start free — a 14-day trial of everything with no card needed, then a free-forever plan. Plans from $9 a month (₹499 including GST in India), Team $39 a month for up to 15 people, everything included, and single sign-on, in-browser voice calls and live captions on every plan with no surcharge. To start a paid plan, talk to us and we will set you up. See pricing.
Example report
PASS
87
/ 100 resilience
Safety94
Accuracy88
Tone82
Compliance79
Illustration of a Gauntlet report — findings point to the exact reply that failed
The problem we solve

Organisations now speak to people through AI, chat and video. People can't tell whether the AI is right, can't reach a person when it matters, and can't tell whether a video is genuine or understand it in their language. Every broken conversation costs trust, money and, increasingly, legal exposure.

Our answer

UnisonAI makes every conversation between an organisation and people trustworthy.

1 · Proven AI · Gauntlet

Tested before it speaks. Ten hostile AI customers attack your bot and you get a report card on eight dimensions, with the exact sentence that failed — before a real customer meets it.

2 · A real person, always reachable · Gauntlet

One click from any bot to a human, by chat or (new) an in-browser voice call. Nobody free? A voice message or a call-back.

3 · Video you can verify and everyone can follow · UniCast

Private by default, moderated before anything is published, sealed so anyone can check it is genuinely yours, and (new) live-captioned in each viewer's language.

One platform: one record of every conversation, one login, one flat price — and it runs every conversation too: inbox, Agent Desktop and CRM are included.

How it fits together: Assure → Answer → Escalate to a person → Run → Teach and broadcast.

Why us

Why Gauntlet, UniCast and UnisonAI.

Why Gauntlet

The one place where the business that runs a bot can prove it, run it and guarantee a path to a human — in the same product, at a published small-business price. Other tools either test bots (for developers or large contact centres) or run conversations (without independent testing).

Why UniCast

Private by default, nothing published until moderation passes, every video sealed so anyone can verify it came from you, learners don't use paid seats, and live captions and translation into Indian and world languages are included, not an add-on.

Why UnisonAI

Built and priced in India for India and the world (₹ prices include GST), founder-run with a public release log, and we test ourselves: our own platform runs 100+ automated checks every 10 minutes. Nothing to install, ever.

Why now

Why now — India, the United States, Europe & UK, the Gulf and Southeast Asia.

India

DPDP Rules phase in through about May 2027; customers live on WhatsApp and speak many languages; scam and impersonation pressure on every business that talks to customers; colleges have accessibility duties under UGC guidelines.

We lead with: Bot safety and personal-data tests, Indian-language captions and translation, flat prices including GST.

United States

Companies answer for what their bots say (a 2024 tribunal ruling in Canada is widely cited); public universities face the ADA Title II web accessibility rule from about April 2027; teams are tired of per-seat pricing.

We lead with: Proof before launch, a record of every conversation, captioned lectures, a flat team price.

Europe & UK

EU AI Act chatbot transparency duties from August 2026; the European Accessibility Act since June 2025; GDPR.

We lead with: Hand-off and personal-data tests, accessible captioned video — tools that help you meet these rules.

Gulf & Southeast Asia

WhatsApp-first, multilingual customers and fast-growing small-business adoption.

We lead with: One inbox with a tested bot, translation, and voice to a person without phone costs.

We name these rules so you know what we help with. Gauntlet and UniCast help you meet them; meeting them stays your responsibility.

Who it fits: small and mid-sized businesses with a website or WhatsApp bot, colleges, coaching institutes and training teams, and agencies that build bots for clients. What it is not: a phone system — voice calls run in the browser, and businesses that need phone numbers connect their existing contact-centre platform. Very large live events need the Enterprise plan. Public beta: try it free for 14 days; to buy, contact us.

Recorded in the real app

See Gauntlet in action.

Watch the full demo videos
The assurance report
AI customers run, bot graded, findings shown.
The AI Reply Assistant
Any message, many tones, your approval.
The enterprise console
Teams, seats, keys and audit — in one place.
One platform, one login

Everything your customer conversations need — checked and in one place.

Start with the part you need today. Every product shares the same login, the same organisation and the same bill.

AI agent assurance

Independent testing for chatbots and voice bots. AI customers hold real conversations with your bot, then you get a scored report with the exact replies that went wrong.

Works with any bot, from any vendor
New: test your real bot, or score up to 20 real chats — sample data only if you ask
Re-test on every release from your build pipeline
Evidence you can show your compliance team
How assurance works

Website chatbot with a person behind it

Build your own chatbot in five steps. It answers only from your FAQs, pages and files, and hands the chat to a real person when the visitor asks or when it matters.

Your name, colours, logo and tone
“Talk to a person” hand-over
Test it with Gauntlet before it goes live
See the chatbot

One inbox, with appointments

WhatsApp, SMS, Telegram, Messenger and email in one place. Reply on the same channel the customer used, and let customers book a time from your own booking page.

Connect your own channel accounts
Booking links, your hours, reminders
Today’s work on your phone
New: Agent Desktop with fair routing
New: an app-like view on phones and tablets
See the inbox

Enterprise CRM

Accounts, leads and opportunities, an agent desk with service levels, approvals, field dispatch and reports — with assurance built in, and help moving your data across.

Agent desk and service levels
Approvals, even straight from email
Dispatch calendar and dashboards
New: screen pop from your contact centre, CSV import
New: roles and permissions, down to hidden or masked fields
See the CRM

UniCast private video & webinars

Record, upload and share video with exactly the people you choose, see who watched, and run live webinars in the browser. Every video passes content checks before anyone can see it.

Private by default, no ads
Mandatory content checks
Courses, quizzes, certificates and live classes
See UniCast

Works on any device

Gauntlet runs in any modern browser on a computer, tablet or phone. Nothing to download from an app store — add it to your home screen and it opens like an app.

No plug-ins, no installers
Installable as an app on any device
One login for every product
Start free
How it works

Know your bot is ready before launch day.

AI can write the answers. Gauntlet checks that they are safe, right and kind — as an independent examiner that never built your bot.

Start free Watch the demos
01 Connect
Point Gauntlet at your bot
Chatbot or voice bot, any vendor or model, through a simple web link.
02 Challenge
AI customers talk to it
Confused, angry, tricky and edge-case customers push on safety, privacy, escalation and policy.
03 Report
Get a clear score
A resilience score, a readiness grade, and every finding linked to the reply that caused it.
04 Keep it safe
Re-test on every change
One call from your build pipeline stops a release when the bot’s grade slips.
Who it is for

For every team that lets AI talk to customers.

Anywhere an AI answers customers, someone has to check its work — and someone has to pick up when a person is needed.

Compliance leader reviewing AI test evidence
Compliance & risk
Dated, repeatable evidence that your AI was checked.
Customer experience leader in a modern office
Customer care leaders
Catch the made-up refund policy before your busiest week does.
Engineer adding bot tests to a release pipeline
Engineering & QA
A failing grade stops the release, automatically.
Agency delivery lead
Agencies & outsourcers
A graded report with every bot you deliver.
Business use cases, on video

Banking & compliance · Retail peak season · Enterprise rollout · Agencies & outsourcers · Global support teams — each one recorded in the live product.

Watch the use cases Overview (PDF)
UnisonAI services

Need it built for you? We do that too.

The team behind Gauntlet also designs, builds and supports AI systems for your business — connected to the tools you already use, with people reviewing what matters.

AI automation
Workflows, internal assistants, approvals and hand-offs that take repetitive work off your team.
Digital attendants
Assistants on your website, WhatsApp, Instagram and email that answer, qualify, book and follow up.
Technical writing
Incident reports, root-cause write-ups and API documentation, sent where your team needs them.
Website growth
Search visibility, landing pages and conversion fixes — planned and put in place on your site.
All services Talk to us

How we work with you

Plain steps, real people, and nothing goes live without your say-so.

01 Listen
Understand the goal
What you want to improve, who uses it, and what must never go wrong.
02 Shape
Design the solution
The workflow, the screens and the connections to your existing tools.
03 Build & test
Build it, then check it
Anything that talks to customers is tested with Gauntlet before launch.
04 Support
Improve over time
We watch how it is used, fix what needs fixing and grow what works.
Gauntlet by UnisonAI · Public beta

Put your AI through the Gauntlet.

Start a free 14-day trial today, or tell us what you need and we will help you set it up. One small price covers chat, inbox, CRM, bookings, video and bot testing.

Start free See Gauntlet Talk to us