2 Nov 2026 · Weekly · UnisonAI

Gauntlet weekly — Insights: live numbers, history and snapshots

This is the issue as it was e-mailed on 2 Nov 2026, without the personal unsubscribe footer. Prices, trial length and features may have changed since; current plans are on the Gauntlet page.
Subject: Gauntlet weekly — Insights: live numbers, history and snapshots (2 November 2026)

Gauntlet weekly — Gauntlet by UnisonAI, public beta

Gauntlet weekly · 2 November 2026

This week in Gauntlet: Insights: live numbers, history and snapshots. Every change below links to its demo video and step-by-step docs.

This week’s headline

Reports Assurance Inbox

Insights: live numbers, history and snapshots

Grow → Reports → Insights brings conversations, bot testing, UniCast video, webinars, cases, deals and calls into one page for workspace admins. Live refreshes every 5 seconds and compares today with the same time yesterday; History covers any dates by day, week or month against the period just before, with CSV download, print or save as PDF and a table view for every chart. Snapshots keep a copy of the numbers you can come back to, and one is taken automatically each day.

▶ Watch the demo

Read the docs

Read the blog post

Everything that changed

1 change, by product — each with its docs and demo

You asked, we delivered

Nor able to add data source — Websites built with JavaScript (React, Vue, Angular — for example portfolio builders) can now be added as knowledge sources like any other website, with clearer messages when a page cannot be read. Also new: screenshots on tickets, an expected timeline on every ticket, and the in-app Help chat.

Submit yours from Requests in the console.

From the blog

Trustworthy conversations - a real person by voice, live captions and a live guardrail

The second half of October in one post - AI that is checked before it speaks, a real person one click away by chat or voice, and video everyone can follow and verify.

Every feature, filmed

Tip of the week — Full automation: the Engage auto-pilot

Engage can run your front line end to end, hands off. Three switches in Engage Setup → Automation: Auto-assignment — every new conversation (any channel) is assigned to the least-busy Available agent logged into its queue. Realtime and historical conversations always have an owner. AI auto-reply — when no agent answers first, Gauntlet's AI answers on the customer's own channel …
Read it in Help & Docs →

Why Gauntlet

Every conversation between an organisation and people should be trustworthy: AI that is tested before it speaks and checked while it speaks, a real person always reachable by chat or voice, and video you can verify and everyone can follow. See why →

Open Gauntlet

Plans from $15/month

Questions? Use the chat bubble in the corner, or write to hello@unisonai.com.